Contact the Birmingham, Alabama VA Health Care System - Birmingham, Alabama VA Health Care System
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Birmingham, Alabama VA Health Care System


Contact the Birmingham, Alabama VA Health Care System

Birmingham, Alabama VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m.  Emergencies are seen 24 hours a day, 7 days a week.  Review our visiting hours and polices page for visitor hours.

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
700 South 19th Street
Birmingham, AL  35233

For the location of an inpatient or their phone number, dial the Medical Center at (205) 933-8101 and press 0 for operator assistance.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

Monday through Friday 8:00 a.m. - 5:00 p.m.

  • Within Birmingham metro area: (205) 558-7095 (local).
  • Outside of the Birmingham calling area:
    Toll-free 1-866-487-4243 toll free
  • If you are sick and wish to speak to a nurse, press 6.

Evenings and Weekends

  • Dial the 24 Hour NurseLine at 1-866-487-4243 (Toll Free) or 205-558-7095 (Local) 

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. They can be reached Monday through Friday from 7:30 am until 4:30 pm at (205) 933-8101:

  • Allison Brock-Patient Advocate, ext. 4043, Huntsville Clinic Rm 1L-103.
  • Vickie Gavin-Patient Advocate, ext. 3844, Birmingham Clinic Rm 2A135.
  • Geneva Robinson-Patient Advocate-ext. 4740, Rm 1432. 
  • Stanley Spillers-Patient Advocate, ext. 6984, Rm 9310.

Their contact information is available on our customer service page.

Former Prisoners of War

Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Jeff Hester at 205-558-4744, or visit room 9130 in the medical center.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at (205) 933-8101 then ask operator to transfer you.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office at (205) 558-4744.


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