Birmingham, Alabama VA Health Care System
COVID-19 Safety Measures and Information
Case of Emergency:
If you are experiencing a medical or psychiatric emergency, please call 911 or visit an emergency room
closest to you.
All urgent and emergency care options are open for in-person care, including mental health.
Experiencing COVID-19 Symptoms?
If you are experiencing symptoms of COVID-19 and feel you need medical attention, contact us before
you visit your local medical center or clinic. Call us at 866-487-4243.
Testing for COVID-19
If you wish to get tested for COVID-19, please contact your VA primary care provider. If getting a test is
necessary, your provider can arrange an appointment for you to be tested at a VA or a community clinic.
Your provider will then contact you with your results.
Talk to Us About Your Options
Please note that not all Veterans will be able to receive face-to-face appointments immediately. Your
You can talk to your VA care team about your treatment options and the precautions we are taking to
Please ask about phone and video appintments if in-person care isn't necessary.
VA Virtual Care
Video or Telephone Appointments: VA offers video or phone appointments if you choose to stay home.
online. Use Secure Messaging to ask your VA providers nonurgent health questions or to schedule an
appointment. Register at myhealth.va.gov or by calling the Birmingham My HealtheVet coordinator at
205-933-8101 ext. 3903.
Prescription Refills: You can refill your VA prescriptions and ship them to your doorstep using My
HealtheVet or the Rx Refill mobile app. You can also manage prescriptions by calling the Birmingham
support you during the COVID-19 pandemic. Annie’s COVID-19 text message programs can help you monitor
for symptoms or send you tips for coping with feelings of anxiety and isolation. Enroll at
Preparing for Your Visit
Your safety is our mission. We have precautions in place to protect Veterans and employees. Here is
what to expect should you visit one of our facilities in person.
• COVID-19 screening: Please note that a member of our staff will check your temperature before
you may enter the building. Some procedures will require a COVID-19 test before your visit.
• Shuttle procedures: Veterans who use the shuttle from the Birmingham VA parking deck
patient is in the hospital. The visitor should remain in the room with the patient for the duration of the visit.
No visitors are allowed for COVID positive inpatients who remain under infection control isolation with transmission
based precautions. Once a previously COVID positive patient has had appropriate removal of transmission based
precautions, one visitor per day can then be allowed.
One visitor/caregiver will be allowed to accompany a patient at CBOCs or outpatient visits.
Any visitor allowed in the facility would need to be screened for COVID-19, have temperature
check completed and be required to wear a face covering for the duration of their visit. Children under the age of 18,
including infants, should be restricted form entering the facility.
• Face masks: Please wear a face cover or mask that covers your nose and mouth. If you do
Thank you for helping us keep Birmingham VA Health Care System facilities safe for everyone.